Eagle Glen is a small clinic located in Eagle Rock, CA. We are in search of a hard working, fast paced and experienced veterinary front desk receptionist. With aone to two year minimum experience in the veterinary field. Full time required. You will be expected to work well under a high stress environment and able to multitask. And expected to work 4 to 5 days a week. We are open as of now every other Saturday. No overnights required. We are a small one doctor clinic and are doing in person appointments at this time. Hourly rate is negotiable and will depend on experience. If you are interested in this position, please submit your resume. Thank you!
Our hours are from 8:00a to 6:00p and we are open to discussing a schedule that can work for you.
Requirements include being experienced/proficient in:
- Minimum 1 – 2 years of veterinary reception experience
- Basic knowledge of veterinary medicine and terminology
- Ability to communicate calmly, clearly, and effectively with both staff and clients
- Strong verbal and written skills
- Strong attention to detail and follow through
- Excellent customer service skills and a desire to provide outstanding service to clients
- Ability to handle high stress situations
- Comfortable answering and maintaining busy phone lines, printer/fax machine. and efficient with computers/online software.
Essential Job Duties:
- Basic customer service duties: greeting clients, answering telephones, and assisting clients in a friendly and professional matter.
- Scheduling and confirming appointments
- Ensuring the front desk, lobby, exam rooms and other client spaces are kept clean at all times.
- Discharge Patients
- Obtaining client information for medical records.
- Sending and responding to digital messages from clients.
- Able to explain medication and inputting chart information when charging out clients
- Able to explain and generate invoices for clients
- Differentiating routine cases from emergency cases
- Comfortable transferring patients/clients into exam rooms and don't mind if needed in other parts of hospital
- Ability to communicate clearly with staff and clients
- Assisting clients with basic questions regarding pets’ health and upcoming appointments.
- Schedule and confirm appointments
- Discharge patients
- Collect and process payments in person, over the phone and online
- Securing and updating records from appointment, including uploading imaging and lab work.
- Gather all records needed for appointments
Schedule:
- 8 hour shift
- Day shift
- No Holidays Required
- Saturday availability
Qualifications:
- High school or equivalent (Required)
- Veterinary Experience: 1 year - 2 years (Required)
Work Location: One location
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Ability to commute/relocate:
- Los Angeles, CA 90041: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Veterinary experience: 1 year (Required)
Work Location: In person
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