Do you have what it takes to excel in a fast-paced, high-volume customer service environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales and customer service professionals for new and used vehicles. In this position, you will help to develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website. You will work directly with our in-house marketing office, as well as the floor sales personnel teams.
Compensation
- $3,000 guaranteed salary per month + bonus based on performance.
Responsibilities and Requirements
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Monitor and respond to all Internet leads (referral services and website)- Develop client prospecting file upon lead receipt
- Quote pricing, rates, and inventory availability
- Cultivating customer communication via email/phone that leads to meeting with floor sales staff (by appointment)
- Receive credit applications (manually and online)
- Remain up-to-date on products, market trends, and certifications
- Understand and implement the dealership sales process
- Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
- Must be familiar with Client Relationship Management (CRM) software
Education / Experience
- High school diploma or equivalent.
- 12 months + experience in customer service, sales, or internet sales preferred.
- Ability to multitask is imperative
Benefits
Benefits include medical insurance, dental & vision coverage options, 401K retirement savings plan with employer match, vacation time, holiday pay, company paid continuing education and huge employee discounts.
About Our Dealership
Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.
Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.
Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business.
EEOC
Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
We service all makes and models of RVs and boats. In addition to service, we are full line dealers for:
RV Manufacturers: Airstream, Coachmen, CrossRoads, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, Liberty Outdoors, Northstar, NuCamp, Redwood, Starcraft Marine, Thor, Tiffin, Vanleigh, Chaparral, Smoker Craft, Thunderjet, Mercury, Mercruiser, Volvo. Resumes being accepted from all over the country.
Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine.
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